Service

The complete package

Professional service for your onboard weighing system is essential to ensure that you can provide your customers with the highest quality of service.

Vishay PM Onboard has a team of technicians specially trained to support the complete range of Vishay PM Onboard weighing systems.
Vishay PM Onboard’s technicians are experienced in electronics and software systems.

• Highly experienced service staff
• Dedicated telephone support
• Dedicated software support
• Specialised technical field engineers
• Fully-equipped service vans
• National network of engineers
• Network of authorised service agents
• ISO 9000 accredited
• Health and safety compliant
• Training on-site

Vishay PM Onboard training

Vishay PM Onboard offers specially-tailored training courses on a variety of subjects to cover many aspects of on board weighing, in-house or on site.

Our aim

Vishay PM Onboard’s service call co-ordinators complete with Technical Support Engineer are ready to take your call. Our service team is specially trained to support our complete range of weighing systems.

The service department aims to be onsite and complete the job within 48 hours of the initial phone call. Whenever possible the team will endeavour to get to you sooner than this.

“Vishay PM Onboard has invested heavily in updating our service in the past 12 months to keep you weighing and minimising down time.”

Matthew Burridge, Operations Director, Vishay PM Onboard Limited

Customer satisfaction

Our Customer Satisfaction Survey results reflect that customer service is as important to us as it is to our clients.

• Onsite calibration
• FREE over the phone calibration
• On site servicing and maintenance
• FREE technical support over the phone
• Diagnostics
• On site training
• Load cell installation and swap outs
• On site wire ups
• Replacement parts
• Extensive spare parts stock- rapid response
• Extended warranty
• Service contracts
• Friendly help and advice

Call Vishay PM Service Direct on 01274 822999 or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it